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Frequently Asked Questions

About Our Mat

Why should I try REECH™?

Are any harmful chemicals used to make the REECH™ mat?

What kind of yoga is the REECH™ mat best suited for?

Is REECH™ biodegradable?

How much does it weigh?

What's the dimensions and thickness?

Do I need to buy a yoga mat towel for REECH™?

Is a carrying strap included with my new mat?

Shipping

Domestic Shipping

International Shipping

How do I track my package?

When will my confirmation page update?

Shipping Delays

Care & Cleaning Instructions

How do I clean my mat?

How often should I clean my mat?

Can I use other cleaning solutions to clean my mat?

How should I store my mat when I'm not using it?

Partnerships & Ambassador Programs

Do you have an ambassadors program?

Do you partner with Instagram influencers?

Where do I direct press requests?

Charity partners

Payments Methods

What payment methods do you accept?

Which currency are you using on the website?

Return Policy

I didn't like the REECH™ mat, how do I get a refund?

My mat arrived damaged in the mail, what do I do?

Contact Us

How do I get in touch?

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